CA77 Privacy Policy — Your information is safe with us

CA77 (ca77.win) is an international-standard online gaming platform built for players in Bangladesh. This Privacy Policy explains how CA77 collects your personal information, how that information is used, and what steps CA77 takes to protect your privacy.

By creating an account or using the CA77 site, you confirm that you have read and agreed to this Privacy Policy. CA77 places the highest value on your trust and is committed to protecting your personal information.

This Privacy Policy applies to CA77's website, mobile app, and all digital services. If you have any questions, please contact the CA77 support team.

CA77 collects various types of information — some provided directly by you, and some collected automatically while you use the site.

CA77 uses the data it collects solely for defined purposes. Those purposes are clearly outlined below:

• To create your CA77 account and verify your identity.
• To process your deposits, withdrawals, and transactions.
• To maintain the security of the CA77 platform and prevent fraud.
• To suggest games and offers tailored to your preferences.
• To provide customer support services and resolve complaints.
• To comply with Anti-Money Laundering (AML) regulations and responsible gaming requirements.
• To inform you about new offers, bonuses, and promotions from CA77 (with your consent).
• To improve platform functionality and enhance the user experience.

CA77 never sells or rents your personal data to third parties. However, limited data sharing may occur in specific circumstances:

• Payment Processor: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Provider: Limited data may be shared with the software companies that power CA77's games.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
• AML Monitoring: Necessary data may be shared with regulatory authorities for anti-money laundering purposes.
• Technology Partner: Limited data may be shared with CA77's security, analytics, and infrastructure service providers — all of whom are bound by the same privacy obligations.

CA77 uses cookies and similar technologies on its website to ensure proper site functionality and enhance your browsing experience.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some CA77 features.

CA77 uses industry-leading security measures to keep your data safe. CA77's security layers include:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords and sensitive information are stored in encrypted, hashed form.
• Two-Factor Authentication (2FA) support.
• Automated alerts for detecting suspicious logins or activity.
• Regular security audits and penetration testing.
• Limited Access Policy — only authorized personnel can view your information.

As a CA77 user, you have the following rights over your own data:

CA77 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
• Financial Transactions: Minimum 5–7 years under AML and tax regulations.
• KYC Documents: Up to 5 years after account closure, following verification.
• Gaming Log: A minimum of 2 years for security and dispute resolution purposes.
• Marketing Data: Until you withdraw your consent.

Once the designated retention period expires, CA77 securely deletes or anonymizes your data.

CA77 strictly prohibits participation by anyone under 18. CA77 does not knowingly collect or store personal data from minors.

CA77 follows a strict KYC process for age verification to ensure that minors cannot access CA77.

The CA77 platform may contain links to third-party game providers and payment services. These third parties have their own privacy policies, and CA77 is not responsible for their privacy practices.

• CA77 works exclusively with trusted and verified third-party partners.
• All third-party partners are required to sign CA77's data protection agreement.
• Only the minimum necessary information is shared with third parties strictly for service operation purposes.

CA77 may update this Privacy Policy as needed. For significant changes, CA77 will notify you in advance via your registered email or a notice on the site.

If you have any questions or concerns about this Privacy Policy or the protection of your data, please reach out to CA77's support team. CA77 is committed to providing prompt and effective resolutions.

• 24/7 instant support available via live chat.
• Detailed complaints can be sent by email and are typically responded to within 24 hours.
• CA77 handles privacy-related complaints on a priority basis.